Delivery

• How much is the shipping fee?

  METRO MANILA Standard shipping for paid orders - ₱50 FREE standard shipping for paid orders Php1,800+ FREE standard shipping for paid orders with Kérastase Cash On Delivery - ₱180 COD is not allowed for electronics FREE COD shipping for orders with Kérastase worth Php1,800+ PROVINCES Standard s...

• When can I expect my order?

  Our daily order cutoff is 5:00 PM. Orders placed after 5:00 PM will be processed the following business day. Delivery timelines depend on your location and payment method.

• How do I change my delivery details?

  If you need to change your delivery address or contact information after placing an order, please contact our support team immediately.

• Can I pick up my order in-store? (Store Pick-Up)

  Yes, you can choose to pick up your order at our Kapitolyo Studio. To do this, select 'Pick Up' as your delivery method during checkout.

• Who are your couriers?

  We partner with specific couriers based on your delivery location to ensure your hair essentials arrive safely.