How do I start a return or report a problem?

If your item is missing, incorrect, or defective, please contact us immediately. Do not open or use the product if you intend to request a return.

Please contact us at:

Required Details:

  1. Order Number
  2. Item Name
  3. Matter of Issue (e.g., defective, wrong item, or missing)
  4. Proof: You must provide a clear photo and video of the item and its packaging.
Mar 12, 2026

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