Exchange and Returns/Refunds

• What is your return process?

  Please contact our Customer Service us at hello@hairmnl.com or m.me/hairmnl and include the following details in your request: • Order number • Name of the Item • Reason for return • Item photo and video

• What is your return, refund and exchange policy?

  EXCHANGES We only replace items if they are defective, damaged, or if you were sent the wrong item by mistake. To be eligible for an exchange, the item must be unused and in the same condition that you received it. It must also be in the original packaging. If 7 days have gone by since the deliv...

• What if my item was missing, incorrect, defective, or damaged?

  We apologize you received an order with a missing, incorrect or defective item. Please message us through hello@hairmnl.com or m.me/hairmnl so we can arrange for the next steps. Kindly include the following details: • Order number • Name of the Item • Matter of issue (i.e. missing item, wrong it...